Trust & Safety Overview
Last updated: July 28, 2026
This page is a starting point for every policy that governs how ContractorsFinder vets contractors, matches homeowners, handles disputes, and protects your information. Use the cards below to jump to the specific policy you need.
Contractor trust
Vetting & Verification Policy
What we check before a contractor is listed, and what we don't
How Contractors Are Evaluated
Ongoing signals that affect how profiles are organized
State Licensing Disclaimer
Look up your state's official licensing authority
Complaints & Dispute Resolution
How to report a problem and where to escalate
How matching works
How Contractor Matching Works
What happens after you submit a project request
Lead Distribution & Disclosure
Who receives your project details and contact info
Editorial trust
Editorial Standards
How we plan, write, and maintain guides
Review Methodology
How every guide is checked before publishing
Meet Our Authors
Who writes our guides
Editorial Review Board
Who checks our guides
Corrections & Updates Policy
How we handle and report errors
Safety & accessibility
Emergency Safety Center
Gas, electrical, fire, flooding, structural, and CO guidance
Accessibility Statement
Our WCAG 2.2 approach and how to report a barrier
Security & Privacy Practices
How we handle data security
Privacy & legal
Privacy Policy
How we collect, use, and protect information
Cookie Policy
Cookie categories and how to manage them
Consent & Tracking Technologies
How consent choices work on this site
Analytics & Advertising Disclosure
What tools we use and why
Data Retention Policy
How long different data is kept
Terms of Use
The rules for using this site
Why we publish all of this
A directory and content site touches real decisions. Who homeowners let into their homes, and how much they spend. We'd rather over-explain our limitations than let a badge, checkmark, or star rating imply more certainty than we can actually back up. See Why Trust Contractors Finder For more on that philosophy.